In many organizations, the people making decisions about adopting automation solutions or implementing new improvements are often the ones who may unintentionally slow things down—let’s call them the "pen-pushers." These individuals, often involved in administrative or middle-management roles, have the authority to approve new initiatives, budget allocations, and process changes.
The Paradox of Pen-Pushers: Decision-Makers…
In many organizations, the people making decisions about adopting automation solutions or implementing new improvements are often the ones who may unintentionally slow things down—let’s call them the "pen-pushers." These individuals, often involved in administrative or middle-management roles, have the authority to approve new initiatives, budget allocations, and process changes.